Portuguese Speaking Customer Service for Renewable Energy industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opportunity for Portuguese Speaking Customer Service Representatives in the Renewable Energy industry. This is a fantastic chance for individuals passionate about sustainability and customer service to contribute to a greener future. In this role, you will assist customers in understanding and accessing renewable energy solutions while providing exceptional support in Portuguese.
Key Responsibilities
- Handle customer inquiries related to renewable energy services and products via phone, email, and chat in Portuguese.
- Educate customers about renewable energy options, benefits, and installation processes.
- Assist in troubleshooting issues and coordinating with technical teams to resolve service inquiries.
- Document all customer interactions accurately in the CRM system.
- Work closely with sales and engineering teams to ensure customer needs are met effectively.
- Stay informed about industry developments to provide accurate and helpful information to customers.
Requirements