Portuguese Speaking Customer Service for Food & Beverage industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce a vacancy for Portuguese Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who thrive on providing exceptional service and are passionate about food and beverage products. As a customer service representative, you will engage with customers in Portuguese, assisting them with inquiries, orders, and any concerns they may have while ensuring a positive experience.
Key Responsibilities
- Handle customer inquiries regarding food and beverage products, services, and orders via phone, email, and chat in Portuguese.
- Provide accurate information on menu options, promotional offers, and nutritional details.
- Assist customers with order placement, modifications, and complaints effectively.
- Document customer interactions to maintain accurate records and track issues.
- Collaborate with culinary and logistics teams to ensure timely service and resolution of customer issues.
- Stay informed about industry trends and product knowledge to better serve customers.
Requirements