Portuguese Speaking Customer Service Agent In Greece - Fully Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent based in Greece - with fully paid relocation! This position invites you to join a vibrant team dedicated to delivering excellent customer service to Portuguese-speaking clients. Experience the beauty of Greece while advancing your career in a dynamic work environment.
Responsibilities
- Provide support to Portuguese-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
- Offer insightful information and solutions to enhance the customer experience, ensuring satisfaction with every interaction.
- Resolve customer complaints efficiently and professionally, escalating issues when necessary.
- Maintain accurate records of customer interactions and outcomes in the CRM system.
- Collaborate with colleagues and other departments to improve service quality and address customer needs effectively.
- Stay informed about product updates and company policies to provide the most accurate assistance to customers.
Requirements