Polish Speaking Customer Service for Renewable Energy industry
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer a unique opportunity for Polish Speaking Customer Service Representatives in the Renewable Energy industry. If you have a strong commitment to customer satisfaction and a passion for sustainable energy solutions, this role is tailor-made for you. As a customer service representative, you will assist customers in understanding renewable energy options while providing outstanding support in Polish.
Key Responsibilities
- Address customer inquiries related to renewable energy products, programs, and services via phone, email, and live chat in Polish.
- Educate customers on energy efficiency initiatives and the benefits of renewable energy solutions.
- Assist customers with account management, service inquiries, and troubleshooting issues.
- Document all customer interactions accurately in the CRM system while adhering to regulatory standards.
- Collaborate with technical experts to resolve customer concerns and enhance their experience.
- Stay informed about industry trends, company offerings, and customer preferences to provide relevant and accurate information.
Requirements