Polish Speaking Customer Service for Renewable Energy industry
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce a fantastic opportunity for Polish Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and customer service, this role is perfect for you! As a representative, you will assist customers with their inquiries related to renewable energy solutions, providing support and information in Polish while contributing to a greener future.
Key Responsibilities
- Handle customer inquiries regarding renewable energy products and services via phone, email, and live chat in Polish.
- Educate customers on the benefits and usage of renewable energy solutions available.
- Assist with account management, service subscriptions, and billing questions.
- Resolve customer issues efficiently and thoroughly, ensuring a positive experience.
- Maintain accurate records of customer interactions in the CRM system.
- Collaborate with other teams to address customer needs and improve service delivery.
- Stay up-to-date with industry trends and renewable energy developments to provide informed support.
Requirements