Polish Speaking Customer Service for Energy (Oil & Gas) industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce a vacancy for Polish Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This position is perfect for individuals who are ready to contribute to a dynamic team dedicated to delivering exceptional customer service. As a representative, you will assist clients in navigating their inquiries related to energy solutions, ensuring they receive accurate information and support in Polish.
Key Responsibilities
- Handle customer inquiries related to oil and gas products and services via phone, email, and chat in Polish.
- Provide information about service options, pricing, and energy regulations.
- Assist customers with account management, service activation, and troubleshooting issues.
- Document all customer interactions accurately in our CRM system.
- Collaborate with technical and support teams to resolve inquiries and enhance service delivery.
- Stay knowledgeable about industry trends and company offerings to provide relevant information to clients.
Requirements