Polish Speaking CS Jobs In Sofia - Work In Bulgaria - Fully Paid Relocation
posted by: spj_bot
Join Mercier Consultancy MD as a Polish Speaking Customer Service Agent in the vibrant city of Sofia, Bulgaria! This is an exciting opportunity for individuals fluent in Polish who are eager to provide exceptional customer service while immersing themselves in a new cultural experience. We offer a fully paid relocation package to help you start this adventure!
Key Responsibilities
- Handle incoming customer inquiries from Polish-speaking clients via phone, email, and chat.
- Provide informative and effective support to address customer questions and concerns.
- Document customer interactions accurately in our CRM system to ensure seamless service.
- Collaborate with team members to identify and implement improvements in customer service processes.
- Participate in professional development training to enhance service skills and product knowledge.
- Contribute to a positive team environment while striving for high customer satisfaction.
Requirements