Lithuanian Speaking Customer Service for Retail industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce a job opening for Lithuanian Speaking Customer Service Representatives in the retail industry. This position is perfect for individuals who are enthusiastic about customer service and have a passion for the retail environment. As a representative, you will play a key role in delivering exceptional service to customers, helping them with inquiries regarding products, orders, and store policies, all while utilizing your fluency in Lithuanian.
Key Responsibilities
- Handle customer inquiries related to retail products, services, and policies via phone, email, and live chat in Lithuanian.
- Assist customers with order placements, adjustments, and returns.
- Provide detailed product information and recommendations based on customer needs.
- Resolve customer complaints and issues in a timely manner, ensuring satisfaction.
- Document customer interactions and maintain accurate records in the CRM system.
- Collaborate with team members to enhance the customer service experience.
- Staying updated on retail trends and promotions to better assist customers.
Requirements