Lithuanian Speaking Customer Service for Manufacturing industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce a vacancy for Lithuanian Speaking Customer Service Representatives in the manufacturing industry. This position is perfect for individuals who are dedicated to customer satisfaction and have an interest in the manufacturing sector. As a representative, you will be responsible for assisting customers with their inquiries and ensuring they receive the best possible service in Lithuanian.
Key Responsibilities
- Manage customer inquiries regarding manufacturing products, services, and order statuses via phone, email, and chat in Lithuanian.
- Provide detailed information on product specifications, pricing, and availability.
- Assist customers with order placement, changes, and tracking shipment progress.
- Resolve customer issues and complaints efficiently, ensuring a positive experience.
- Document all customer interactions accurately in the CRM system.
- Collaborate with internal teams to address technical questions and enhance service delivery.
- Stay informed about industry trends and product developments to better assist clients.
Requirements