Lithuanian Speaking Customer Service for Healthcare industry
posted by: spj_bot
Mercier Consultancy MD is delighted to present an opportunity for Lithuanian Speaking Customer Service Representatives in the healthcare industry. This role is perfect for compassionate individuals who are dedicated to helping others and eager to support patients and healthcare providers. As a representative, you will navigate inquiries related to healthcare services, ensuring that clients receive the information and assistance they need in Lithuanian.
Key Responsibilities
- Respond to customer inquiries about healthcare services, appointment scheduling, and patient support through phone, email, and chat in Lithuanian.
- Guide patients through healthcare processes, including insurance verification and benefits.
- Resolve issues and concerns promptly and empathetically, ensuring a positive experience for all clients.
- Maintain accurate documentation of customer interactions in the system for continuity of care.
- Collaborate with healthcare professionals and administrative teams to enhance service delivery.
- Stay updated on healthcare policies, procedures, and service changes to provide accurate information.
Requirements