Latvian Speaking Customer Service for Food & Beverage industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce a vacancy for Latvian Speaking Customer Service Representatives in the Food & Beverage industry. This role is perfect for individuals who are passionate about food and beverages and enjoy providing excellent customer service. As a representative, you will assist customers in navigating their inquiries while delivering support in Latvian, ensuring they have a pleasant experience with our products and services.
Key Responsibilities
- Handle customer inquiries related to food and beverage products, services, and promotions via phone, email, and chat in Latvian.
- Provide information regarding product availability, nutritional information, and preparation instructions.
- Assist with order management, including processing, tracking, and resolving issues.
- Address customer complaints and feedback effectively to ensure customer satisfaction.
- Maintain accurate records of customer interactions and transactions in our CRM system.
- Collaborate with internal teams to ensure timely resolution of customer inquiries.
- Stay informed about industry trends and product knowledge to enhance customer interactions.
Requirements