Italian Customer Support Specialist - Remote In Greece - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to announce a fantastic opportunity for an Italian Customer Support Specialist to join our dynamic team remotely from Greece, with paid relocation available. This position is perfect for individuals who possess exceptional customer service skills and are fluent in Italian. As part of our team, you will assist customers with their inquiries, ensuring a seamless experience while representing our brand with professionalism and enthusiasm.
Key Responsibilities
- Provide top-notch customer support to Italian-speaking clients through various channels, including phone, email, and chat.
- Resolve customer inquiries and issues effectively, ensuring high levels of satisfaction.
- Document customer interactions accurately to maintain records and track inquiries.
- Coordinate with technical teams to address more complex issues when necessary.
- Stay updated on product knowledge and company policies to provide accurate information.
- Participate in ongoing training and development activities to enhance skills.
Requirements