German Speaking Customer Service for Renewable Energy industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce a position for German Speaking Customer Service Representatives in the Renewable Energy industry. This role is tailored for individuals who are passionate about sustainability and customer service. You will be the frontline support for customers inquiring about renewable energy solutions, helping them understand their options and ensuring the highest level of satisfaction with our services.
Key Responsibilities
- Provide exceptional customer service by responding to inquiries about renewable energy products and services via phone, email, and chat in German.
- Educate customers on renewable energy options, installation processes, and financial incentives.
- Assist customers in managing their accounts and resolving any issues related to their services.
- Document all customer interactions and ensure accurate record-keeping in our CRM system.
- Collaborate with sales and technical teams to provide timely and accurate information to customers.
- Stay updated on industry developments and product offerings to deliver informed assistance.
Requirements