German Speaking Customer Service For Booking.com - Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer a wonderful opportunity for German Speaking Customer Service Representatives for Booking.com in a remote setting in Greece. This position is perfect for enthusiastic individuals who thrive in a customer-focused environment and are keen to support travelers with their booking needs. You will be a part of a dynamic team dedicated to providing exceptional service to customers in the German-speaking market.
Key Responsibilities
- Assist customers with inquiries related to bookings, cancellations, and modifications via phone, email, and chat in German.
- Provide accurate information about accommodations, services, and local attractions.
- Resolve customer complaints and issues promptly and professionally to ensure a positive experience.
- Document all customer interactions accurately in our CRM system.
- Collaborate with various departments to ensure seamless communication and service delivery.
- Stay updated on Booking.com products and industry trends to better assist customers.
Requirements