German Speaking Customer Service Agent For Automotive Industry - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opportunity for a German Speaking Customer Service Agent in the automotive industry. This role allows you to work in Greece while providing exceptional support to German-speaking customers in a fast-paced and innovative environment. You will be the point of contact for clients seeking assistance with automotive products and services.
Responsibilities
- Assist German-speaking customers via phone, email, and chat with inquiries related to automotive products and services.
- Provide product information, troubleshoot issues, and guide customers through the purchasing process.
- Resolve customer complaints efficiently and professionally, promoting customer satisfaction and loyalty.
- Document all customer interactions accurately in the CRM system to track feedback and service quality.
- Collaborate with internal teams to escalate and resolve technical issues as needed.
- Stay informed about the latest industry trends and automotive innovations to offer knowledgeable support.
Requirements