German Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer a remarkable opportunity for a German Speaking Customer Service Agent for Booking.com, featuring paid relocation to the stunning country of Greece. In this role, you will be pivotal in providing outstanding customer support to German-speaking clients, assisting them with their travel and booking needs to ensure a seamless experience.
Responsibilities
- Assist customers in German through various communication channels, including phone, email, and live chat.
- Support clients throughout the booking process, including making, modifying, and canceling reservations.
- Troubleshoot and resolve any issues related to bookings, ensuring customer satisfaction.
- Document all customer interactions accurately in the CRM system for quality control.
- Collaborate with other teams to quickly resolve complex customer inquiries and issues.
- Stay updated on company policies, products, and promotions to provide accurate and helpful information to customers.
Requirements