German Speaking Client Support - Finance | Work In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for a German Speaking Client Support Representative in the finance sector. This position offers the chance to work in beautiful Greece while helping clients navigate their financial needs in German. If you are a detail-oriented professional with a passion for client support, we invite you to join our dynamic team!
Key Responsibilities
- Provide exceptional support to German-speaking clients on various financial inquiries via phone, email, and chat.
- Assist clients with account management, transactions, and product inquiries, ensuring accurate and timely responses.
- Troubleshoot client issues and provide solutions to effectively resolve concerns.
- Document client interactions and maintain comprehensive records in our CRM system.
- Work closely with other departments to streamline service delivery and improve client experiences.
- Stay up-to-date with financial products and services, as well as regulatory changes, to provide informed support.
Requirements