German Customer Support - AI Technology | Work In Greece | Fully paid relocation
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opportunity for a German Customer Support Representative specializing in AI technology. This position is based in Greece, and we offer a fully paid relocation package, making it an excellent opportunity for those looking to advance their careers in a dynamic and rapidly-evolving field.
Key Responsibilities
- Provide exceptional customer support to German-speaking clients in the AI technology sector via phone, email, and chat.
- Address inquiries regarding product features, functionalities, and usage to enhance customer understanding and satisfaction.
- Resolve technical issues and customer complaints efficiently, ensuring a high level of client satisfaction.
- Document all customer interactions and technical issues accurately in our CRM system for continuous improvement.
- Collaborate with product and engineering teams to relay customer feedback and contribute to product improvements.
- Stay informed about the latest developments in AI technology and company offerings to provide knowledgeable assistance.
Requirements