French Speaking Customer Service for Real Estate industry
posted by: spj_bot
Mercier Consultancy MD is excited to offer a fantastic opportunity for French Speaking Customer Service Representatives in the Real Estate industry. This role is designed for individuals who are passionate about real estate and are dedicated to providing outstanding customer service. You will play a vital role in assisting clients with their inquiries, providing information on real estate services, and ensuring a seamless experience in French.
Key Responsibilities
- Manage customer inquiries related to real estate listings, property management, and rental services via phone, email, and live chat in French.
- Provide comprehensive information on available properties, leasing terms, and the purchasing process.
- Assist clients with application processes, scheduling property viewings, and addressing any concerns.
- Resolve customer issues and complaints promptly, ensuring client satisfaction.
- Document all interactions accurately in the CRM system for efficient follow-up and records.
- Collaborate with real estate agents and other internal teams to enhance the customer experience.
- Keep abreast of the real estate market trends and company offerings to provide accurate information.
Requirements