French Speaking Customer Service for Accounting Software Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exciting opportunity for French Speaking Customer Service Representatives for an Accounting Software Company in Greece. This role is ideal for individuals with a passion for technology and accounting who enjoy assisting customers with their software inquiries. In this position, you will support clients in navigating accounting software solutions, ensuring they have a seamless and positive experience in French and English.
Key Responsibilities
- Provide exceptional customer service by addressing inquiries related to accounting software features and functionalities via phone, email, and chat in French.
- Assist customers with troubleshooting software issues and offer guidance on best practices for usage.
- Educate clients on software updates, new features, and technical support resources.
- Document all customer interactions accurately in the CRM system.
- Collaborate with technical support teams to resolve complex software issues in a timely manner.
- Stay updated on accounting principles and software developments to provide accurate information and support.
Requirements