Finnish Speaking Customer Service for Aviation industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce a vacancy for Finnish Speaking Customer Service Representatives in the aviation industry. This role provides a unique opportunity to work at the heart of the aviation sector, catering to the needs of travelers and industry partners. If you are passionate about customer service and have excellent communication skills in Finnish, we want to hear from you!
Key Responsibilities
- Assist customers with inquiries related to aviation services, including flight information, ticketing, and regulations via phone, email, and chat in Finnish.
- Provide updates on flight schedules, cancellations, and handling changes in travel plans.
- Deliver exceptional customer service by addressing customer concerns and complaints promptly and effectively.
- Document customer interactions and maintain accurate records within the CRM system.
- Coordinate with internal teams to ensure smooth processing of customer requests.
- Stay updated on industry trends and travel regulations to provide accurate information.
Requirements