Dutch Support Agent for Booking.com - Live & Work in Greece - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to present an incredible opportunity for a Dutch Support Agent to join our team for Booking.com, one of the world's leading online travel platforms. This role allows you to live and work in beautiful Greece, with paid relocation support included. As a Dutch Support Agent, you will be essential in providing outstanding service to Dutch-speaking customers, assisting them with their travel needs and ensuring they have a positive experience while using the platform.
Key Responsibilities
- Provide excellent customer service to Dutch-speaking clients through various channels, including phone, email, and live chat.
- Assist customers with inquiries related to their bookings, travel information, and account issues.
- Address and resolve customer complaints efficiently to maintain high standards of satisfaction.
- Accurately document all customer interactions and inquiries in our CRM system for effective tracking.
- Collaborate with various teams to find solutions for complex inquiries and improve service delivery.
- Keep updated on promotional offers, travel regulations, and platform enhancements to provide accurate information.
Requirements