Dutch Speaking Customer Service Global Leader In Banking And Financial Service
posted by: spj_bot
Mercier Consultancy MD is excited to offer an exceptional opportunity for Dutch Speaking Customer Service Representatives to join a global leader in the Banking and Financial Services sector. This role is perfect for individuals eager to be a part of a dynamic team and ensure customers receive outstanding support in their financial endeavors.
Key Responsibilities
- Provide comprehensive customer service in Dutch via phone, email, and live chat, addressing inquiries related to banking and financial services.
- Assist customers with account management, transactions, and financial product information.
- Resolve customer issues and concerns with a focus on maintaining customer satisfaction and loyalty.
- Document all customer interactions and transactions in the CRM system for accurate record-keeping.
- Collaborate with other departments to ensure a seamless customer experience and timely responses to inquiries.
- Stay updated on industry trends, banking products, and company policies to provide informed support.
Requirements