Dutch Speaking Customer Service for Energy (Oil & Gas) industry
posted by: spj_bot
Mercier Consultancy MD is excited to offer an exceptional opportunity for Dutch Speaking Customer Service Representatives in the energy sector, specifically within the oil and gas industry. In this role, you will play a vital part in delivering outstanding customer support to clients and stakeholders. Your expertise in Dutch will enable you to communicate effectively, ensuring that all inquiries related to energy services and products are handled with professionalism and efficiency.
Key Responsibilities
- Respond to customer inquiries regarding oil and gas services via phone, email, and live chat in Dutch.
- Provide information about products, services, and industry regulations.
- Assist customers in resolving issues related to accounts, orders, and service requests.
- Document all customer interactions accurately and ensure timely follow-ups.
- Collaborate with team members and other departments to enhance service delivery.
- Stay informed on industry trends to provide knowledgeable assistance to clients.
Requirements