Dutch Speaking Customer Service Agent For Imperial - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for a Dutch Speaking Customer Service Agent with Imperial, an industry leader. This role offers the unique opportunity to work in the beautiful environment of Greece. As a customer service agent, you will play a vital role in assisting Dutch-speaking clients and ensuring their inquiries and concerns are addressed promptly and effectively.
Responsibilities
- Provide exceptional support to Dutch-speaking customers via phone, email, and chat regarding inquiries about products and services.
- Offer detailed product information, assist with account management, and help customers troubleshoot any issues.
- Resolve customer complaints and concerns professionally, aiming for a high level of customer satisfaction.
- Log and track customer interactions accurately in the CRM system.
- Collaborate with internal teams to provide the best solutions for customer issues and enhance customer experience.
- Remain updated on product lines, promotions, and company policies to effectively assist customers.
Requirements