Dutch Customer Support for Booking.com - Relocate to Greece - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is proud to offer an exciting opportunity for a Dutch Customer Support Representative for Booking.com, with a fully paid relocation package to Greece. This role is perfect for enthusiastic individuals who are eager to assist Dutch-speaking customers in the dynamic world of online hospitality and travel.
Key Responsibilities
- Provide exceptional customer support to Dutch-speaking clients utilizing Booking.com's platform, via phone, email, and chat.
- Address customer inquiries related to bookings, accommodations, and travel arrangements with accuracy and professionalism.
- Resolve customer complaints and issues promptly to ensure a high level of customer satisfaction.
- Document customer interactions and feedback accurately in our CRM system to facilitate continuous improvement.
- Collaborate with various departments, including operations and technical support, to enhance customer service delivery.
- Stay informed about the travel industry and Booking.com’s offerings to better assist customers.
Requirements