Dutch Customer Care Advisor for Fashion Retail - Remote In Greece
posted by: spj_bot
Join Mercier Consultancy MD as a Dutch Customer Care Advisor for Fashion Retail in a remote role based in Greece! We are seeking energetic and fashion-savvy individuals who are dedicated to providing outstanding customer support to our Dutch-speaking clientele in the fashion industry. Your role will play a vital part in ensuring customer satisfaction and enhancing their shopping experience.
Key Responsibilities
- Provide top-notch customer service in Dutch through phone, email, and live chat.
- Assist customers with inquiries related to fashion products, order tracking, and store policies.
- Educate customers on product selections and current fashion trends.
- Document and manage customer interactions in our CRM platform to ensure timely follow-ups.
- Address customer complaints and issues promptly, escalating as necessary.
- Collaborate with team members to maintain a high level of service quality.
- Stay up-to-date with the latest fashion trends and product knowledge to better assist customers.
Requirements