Danish Speaking Customer Service for Entertainment Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer a unique opportunity for Danish Speaking Customer Service Representatives at an esteemed Entertainment Company based in Greece. This role is perfect for individuals who are enthusiastic about entertainment and dedicated to delivering exceptional customer experiences. You will provide assistance in Danish, helping customers navigate entertainment offerings and resolve inquiries while contributing to a vibrant service environment.
Key Responsibilities
- Address customer inquiries related to entertainment services, events, and promotions via phone, email, and chat in Danish.
- Provide detailed information on available entertainment options and assist with bookings and reservations.
- Resolve customer complaints and issues with empathy and professionalism, ensuring satisfaction.
- Document all customer interactions and feedback accurately in the CRM system.
- Collaborate with event coordinators and marketing teams to enhance customer engagement and experience.
- Stay informed about the latest entertainment trends and offerings to provide informed assistance to clients.
Requirements