Danish Customer Support Representative for Online Store - Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is on the lookout for a passionate Danish Customer Support Representative for our online store, offering a remote position based in Greece. If you thrive in a customer-focused environment and have a knack for solving problems, this role is perfect for you. You will be responsible for supporting our Danish-speaking customers and ensuring they receive an outstanding shopping experience.
Key Responsibilities
- Deliver excellent customer support to Danish-speaking clients through different communication channels, including phone, email, and chat.
- Assist customers with inquiries regarding order status, product information, and user accounts.
- Quickly and effectively resolve customer complaints and issues to optimize their shopping experience.
- Maintain comprehensive records of customer interactions and feedback for future reference.
- Collaborate with other teams to resolve complex customer issues when necessary.
- Stay informed about new products, promotions, and policy updates to provide accurate information to customers.
Requirements