Czech Speaking Logistics and Delivery Advisor
posted by: spj_bot
Mercier Consultancy MD is on the lookout for a motivated Czech Speaking Logistics and Delivery Advisor to join our dynamic team. This role is ideal for individuals who have a passion for logistics and customer service, and who are fluent in Czech. As a Logistics and Delivery Advisor, you will play a crucial role in ensuring that our customers receive their orders on time and efficiently.
Key Responsibilities
- Provide exceptional customer support in Czech regarding logistics and delivery inquiries via phone, email, and chat.
- Coordinate with logistics providers to ensure timely and accurate deliveries of products to customers.
- Assist customers with tracking their shipments and resolving any delivery-related issues.
- Document customer interactions and maintain accurate records in our CRM system.
- Collaborate with internal teams to optimize logistics processes and enhance customer satisfaction.
- Stay informed about logistics trends and best practices to provide relevant support and advice.
Requirements