The Role

As a Supply Chain Customer Care Representative at ALUMIL, you will be the primary point of contact for customers throughout the supply chain process. Your responsibility will be to ensure that our customers receive top-notch service by managing their inquiries, order processing, and providing updates on delivery schedules. You will play a critical role in maintaining customer satisfaction and loyalty while collaborating with various departments, including Sales, Logistics, and Warehousing.

Your ability to communicate effectively and resolve issues promptly will be key to ensuring a seamless experience for our clients.

Your Impact

In this role, you will be instrumental in coordinating orders and enhancing customer relationships. Your proactive approach to solving potential problems will help maintain the efficiency of our supply chain operations and ensure that we meet the expectations of our valued customers.

Join ALUMIL, a leader in the production of architectural aluminum systems, as a Sales Consultant and bring your sales expertise to our dynamic team.

The role

In this role, you will be responsible for expanding our market presence in the B2B sector by actively promoting our extensive portfolio of aluminum solutions to fabricators, suppliers, and architects. Your primary objective will be to establish and maintain strong relationships with existing clients while seeking out new business opportunities. You will also conduct training sessions and marketing activities to enhance product knowledge and usage among your clientele. Providing initial technical support and adhering to our commercial policies will also be key components of your role.

Your impact

Engage and assist architects, engineering firms, contractors, and technical teams by advocating for Alumil systems. Share valuable insights with engineers and decision-makers about specifications, purchases, approvals, and the effective use of materials within your area of expertise. Take the initiative to visit clients, enlightening them about the technical features and enhancements of both existing and new systems.

The purpose of the Area Sales Manager is to monitor and develop our targeted area sales team and our sales operations.

• Be responsible for selecting, leading & developing the team
• Visit his/her clients and colleagues systematically, monitors specific customers/ key partners and significant projects of his/her area of responsibility.
• Be responsible for complying to the departmental procedures of operation.
• Be responsible for the company’s expenses, sales, profits and turnover within his/ her area of responsibility.
• Develop an in depth understanding of the market conditions and issues, including the competitors, potential clients and markets’ trends stemming from both primary and secondary information sources.
• Prior experience from a sales job position or from a job position that is relative with the customer services.
• Experience from a similar position and partners’ management.
• Experience and knowledge of the company's operating procedures and especially of the sales department.
• Degree in Engineering, Graduate of Polytechnic or Economic university and holder of a postgraduate degree
• Excellent knowledge of electronic software packages
• Excellent knowledge of the English language
• Special sales seminars
• Fundamental knowledge of Finance

About us

Alumil, one of the most evolved and technologically advanced groups in research, development and producing of architectural aluminium systems in Europe, desires to cover the following position:

IT Business Analyst

The role

Our IT Business Analyst is an integral part of a cross-functional, fast-evolving team that bridges the gap between technology and business needs. Your daily life involves engaging with users, developers, and external IT partners to gather, evaluate, and translate business requirements into precise, actionable plans. When a new IT project is initiated, you're the first to dive into understanding the needs behind it—identifying stakeholders, capturing the requirements and ensuring that every technical aspect aligns with the business goals. You guide the process from concept to delivery, making sure that what gets built is not only functional but truly fits the users' needs. Whether you’re drafting project documentation, running a cost-benefit analysis, or supporting user training, your work has a direct impact on project success and team alignment. This is a full-time on-site role as an IT Business Analyst at Alumil located in Thessaloniki.

Your impact