Supply Chain Customer Care Representative
The Role
As a Supply Chain Customer Care Representative at ALUMIL, you will be the primary point of contact for customers throughout the supply chain process. Your responsibility will be to ensure that our customers receive top-notch service by managing their inquiries, order processing, and providing updates on delivery schedules. You will play a critical role in maintaining customer satisfaction and loyalty while collaborating with various departments, including Sales, Logistics, and Warehousing.
Your ability to communicate effectively and resolve issues promptly will be key to ensuring a seamless experience for our clients.
Your Impact
In this role, you will be instrumental in coordinating orders and enhancing customer relationships. Your proactive approach to solving potential problems will help maintain the efficiency of our supply chain operations and ensure that we meet the expectations of our valued customers.