customer data

Customer Success Manager - (Remote - US)

posted by: spj_bot

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Customer Success Manager, remotely from the United States or Canada.

In this role, you will manage a portfolio of 120+ customers, focusing on driving product adoption, delivering value, and preventing churn. You will work closely with at-risk customers, aiming to transform them into brand advocates and uncovering opportunities for growth. Your success will be measured by key metrics, including revenue retention and customer engagement. Additionally, you’ll collaborate with cross-functional teams to influence the customer journey and provide valuable feedback on product offerings.

Accountabilities:

Job Skills

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Junior Marketing & Insights Analyst

posted by: spj_bot

METRO is one of the top employers in the country with over 11.000 employees. Operates one of the largest retail networks, My market, with 230 outlets and is also the leading company in wholesale consumer goods with 50 METRO Cash & Carry stores countrywide.

 

We are looking for a Junior Marketing & Insights Analyst

Junior Marketing & Insights Analyst responsibilities include researching consumer behavior and exploring market trends and opportunities. This role uses this information to produce reports that identify areas of growth, customer marketing strategies based on research patterns they've identified through their studies, as well as client acquisition methods such as an inefficient place within a funnel where there could be more conversions happening than before.

 

What you will focus on:

Reporting & Insights: 

  • Segment customers based on revenue and purchase frequency to deliver targeted messaging.
  • Analyze and report on CRM campaign performance (email, push, in-app, SMS) targeted both to B2B and B2C audiences, offering actionable insights for optimization.
  • Assist in reporting on both B2C and B2B ecommerce channels
  • Work closely with the CRM Manager on measuring the effectiveness of the annual customer marketing strategy and report on activation results

Job Skills

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Supply Chain Customer Care Representative

posted by: spj_bot

The Role

As a Supply Chain Customer Care Representative at ALUMIL, you will be the primary point of contact for customers throughout the supply chain process. Your responsibility will be to ensure that our customers receive top-notch service by managing their inquiries, order processing, and providing updates on delivery schedules. You will play a critical role in maintaining customer satisfaction and loyalty while collaborating with various departments, including Sales, Logistics, and Warehousing.

Your ability to communicate effectively and resolve issues promptly will be key to ensuring a seamless experience for our clients.

Your Impact

In this role, you will be instrumental in coordinating orders and enhancing customer relationships. Your proactive approach to solving potential problems will help maintain the efficiency of our supply chain operations and ensure that we meet the expectations of our valued customers.

Job Skills

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