Mercier Consultancy MD is delighted to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for an Automotive Company based in Sofia. This position is perfect for individuals who have a passion for the automotive industry and are committed to providing exceptional service. As a customer service representative, you will assist Dutch-speaking customers with their inquiries related to automotive products and services while working in a vibrant city.

Key Responsibilities

• Handle customer inquiries regarding automotive products, services, and specifications via phone, email, and chat in Dutch.
• Provide accurate information on vehicle options, pricing, and available promotions.
• Assist customers with scheduling service appointments, follow-ups, and troubleshooting issues.
• Resolve customer complaints efficiently, striving to ensure complete satisfaction.
• Document all customer interactions accurately in the CRM system to maintain comprehensive records.
• Collaborate with internal teams to ensure seamless service delivery and customer support.
• Stay informed about the latest automotive products and trends to give informed advice to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives for a leading vehicle manufacturer in Greece. This role is perfect for individuals who are passionate about the automotive industry and enjoy providing exceptional customer support in German. As a member of our team, you will assist customers with their inquiries related to vehicles and services, ensuring a seamless experience.

Key Responsibilities

• Manage customer inquiries regarding vehicle specifications, features, and purchasing processes via phone, email, and chat in German.
• Provide detailed information on vehicle models, pricing, and financing options to assist customers in their decision-making.
• Assist customers with scheduling test drives and maintenance appointments, as well as addressing any concerns they may have.
• Resolve customer complaints and inquiries efficiently while maintaining high standards of service.
• Document all customer interactions accurately in the CRM system for follow-up and reporting purposes.
• Collaborate with internal teams to enhance the customer experience and ensure effective service delivery.
• Stay informed about industry trends, company products, and promotional campaigns to provide relevant information to customers.

Requirements

The Executive Coordinator provides high-level administrative, operational, and strategic support to senior executives. This role requires exceptional organizational skills, discretion, and the ability to manage complex schedules, communications, and projects in a fast-paced environment.

Key Responsibilities

• Serve as the primary point of contact between executives and internal/external stakeholders
• Manage complex calendars, scheduling meetings, travel, and executive priorities
• Coordinate and follow up on action items from executive meetings
• Handle confidential and sensitive information with discretion
• Support strategic initiatives and special projects, tracking progress and deadlines
• Improve administrative processes and systems for efficiency
• Anticipate executive needs and proactively resolve issues

Requirements

• Bachelor’s degree or equivalent experience preferred
• Strong written and verbal communication skills
• Exceptional organizational, time-management, and multitasking abilities
• High level of professionalism, judgment, and confidentiality
• Proficiency with productivity tools (e.g., Google Workspace, Microsoft Office, project management tools)
• Ability to work independently and adapt to changing priorities

Benefits

Mercier Consultancy MD is thrilled to present an exciting opportunity for a German Speaking Support Agent to join our team for a prestigious airline based in Athens. This position not only offers a competitive salary but also includes a remarkable €3500 bonus. As a German Speaking Support Agent, you will be tasked with providing exceptional support to our German-speaking customers, ensuring their travel needs are met with utmost care and professionalism.

Key Responsibilities

• Offer outstanding customer service to German-speaking clients through various channels including phone, email, and live chat.
• Assist customers with inquiries regarding flight bookings, cancellations, and scheduling changes.
• Resolve customer issues and complaints in a timely and effective manner to ensure satisfaction.
• Maintain accurate records of customer interactions and inquiries within our CRM system.
• Work closely with other departments to ensure that customer needs and contractual obligations are met.
• Stay updated on airline policies, promotional offers, and travel regulations to provide correct information to customers.

Requirements

Mercier Consultancy MD is excited to provide an incredible opportunity for a Dutch Appointment Setter to work in Bulgaria, complete with a fully paid relocation package. This is a fantastic chance for motivated professionals looking to advance their careers in a vibrant environment while enjoying the cultural richness of Bulgaria. In this role, you will engage with Dutch-speaking prospects, setting appointments that will drive our business forward.

Key Responsibilities

• Reach out to potential clients in the Dutch-speaking market to generate leads.
• Engage effectively with prospects to convey the value of our services and schedule appointments for the sales team.
• Follow up on leads through calls and emails, nurturing relationships with potential clients.
• Document all client interactions and appointment scheduling details in our CRM system.
• Work closely with the sales team to ensure a seamless transition from appointment setting to sales discussions.
• Provide insights and feedback to improve our appointment-setting strategies.
• Stay updated on industry trends and product offerings to engage prospects meaningfully.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Community Strategy & Operations Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Conduct follow-up calls
• Handle operational conflicts and issues, by investigating and resolving conflicting situations
• Engage top performers to identify best practices and replicate successful methods within the community
• Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
• Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
• Address rule compliance issues, escalating cases when necessary

What you need to succeed in this role:

Hybrid UX & Graphic Designer (Blockchain/Fintech) - Global Remote

Location: Remote - Global (Preference for candidates based in Europe)

Compensation: $150K - $180K

We are seeking a versatile and strategic Hybrid UX and Graphic Designer to transform complex crypto products into professional, intuitive, and visually compelling experiences.

Join a passionate, intelligent, and globally dispersed team building a high-performance blockchain operating system that redefines what is possible on Ethereum. Our platform, which includes a groundbreaking Virtual Machine and a new programming language, focuses on unparalleled throughput, decentralization, and security, simplifying the development process for builders worldwide. We are united by a love for innovation and a commitment to shaping the future of blockchain technology.

This role is responsible for design across product development, marketing, and community engagement. You will create end-to-end user experiences for professional traders, develop high-impact visual assets for marketing campaigns, and ensure a cohesive, high-standard visual identity for the platform. The ideal candidate will possess a strong understanding of trading mechanics and user interfaces, translating this knowledge into precise and effective design solutions.

Position Overview: The Administrative Coordinator will support the Owner’s Engineer (OE) team working in Sofia on the Kozloduy nuclear new-build project. The role is essential in ensuring smooth coordination between the OE team, local stakeholders, the Client, and project subcontractors. The selected candidate will provide administrative, logistical, and communication support to facilitate the efficient delivery of the OE contract.

Key Responsibilities:

• Administrative Support

1. Define administrative procedures in line with the OE contract.
2. Prepare, review, and format documents, correspondence, reports, and presentations.
3. Manage document filing, archiving, version control, and compliance with project documentation standards.
4. Support internal and external workflows, approvals, and document routing.

• Coordination and Communication

1. Act as a local coordination point between the OE team, the Client and the rest of the OE Companies.
2. Provide verbal and written translation support (Bulgarian to English and English to Bulgarian) when required.
3. Assist in scheduling and coordinating meetings, workshops, and onsite activities.

Elite is looking for a knowledgeable and customer-focused Service Advisor to join our team. The Service Advisor plays a crucial role in ensuring exceptional customer service and communication between the customers and the service department.

Key Responsibilities

• Greet customers and ascertain their automotive service needs.
• Assist customers by providing advice on repairs and maintenance services.
• Prepare and present detailed service estimates and obtain customer approvals.
• Coordinate the scheduling of service appointments and manage workflow in the service department.
• Communicate with service technicians about the specifics of customer needs and repair recommendations.
• Follow up on service appointments and ensure customer satisfaction with service received.
• Review vehicle history and make tailored service recommendations.
• Handle customer complaints and resolve issues effectively.
• Maintain accurate records of services performed on vehicles and other administrative tasks.

Requirements

Qualifications:

Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives for an automotive company based in Greece. This position is an excellent opportunity for individuals who are passionate about the automotive industry and are committed to providing outstanding customer support. As a customer service representative, you will assist clients in German, helping them with inquiries related to automotive products and services.

Key Responsibilities

• Handle customer inquiries regarding automotive products, services, and maintenance via phone, email, and chat in German.
• Provide detailed information about vehicle specifications, features, and available promotions.
• Assist customers in scheduling appointments and managing their service requests.
• Resolve customer complaints and technical issues efficiently to ensure maximum satisfaction.
• Document all customer interactions accurately in the CRM system for record-keeping.
• Collaborate with the service and sales teams to enhance customer experience and service delivery.
• Stay updated on automotive trends and product knowledge to assist customers effectively.

Requirements