Mercier Consultancy MD is pleased to announce an exciting opportunity for a German Speaking Support Agent specializing in Logistics. This position is based in Greece and offers a chance to join our dynamic team, where you will provide essential support to our German-speaking clients in the logistics sector. In this role, you will ensure that our customers receive the highest level of service and assistance regarding their logistical needs.

Key Responsibilities

• Deliver outstanding customer support to German-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with inquiries related to logistics services, including shipping options, delivery timelines, and tracking.
• Manage and effectively resolve customer complaints to ensure a positive customer experience.
• Document all customer interactions accurately in our CRM system for effective tracking and follow-up.
• Work closely with logistics teams to address customer issues and improve service efficiency.
• Stay up to date on company offerings, logistics processes, and industry trends to provide knowledgeable support to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives at a leading Smart Home Technology Company, with the unique option to work in beautiful Greece. If you are passionate about technology and providing exceptional customer support in German, this position is perfect for you. Join our dynamic team and help customers enhance their lives with innovative smart home solutions.

Key Responsibilities

• Manage customer inquiries regarding smart home products and services via phone, email, and chat in German.
• Provide detailed information on product features, installation processes, and troubleshooting tips.
• Assist customers with order management, returns, and service requests.
• Resolve customer concerns and technical issues promptly to ensure a positive experience.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical teams to provide seamless support and product knowledge.
• Stay informed about industry trends and advancements in smart home technology to enhance customer interactions.

Requirements

Mercier Consultancy MD is proud to announce an exciting opportunity for a German Speaking Customer Service Agent for Booking.com, based in beautiful Greece. In this role, you will be a key player in providing exceptional service to German-speaking customers as they navigate their travel experiences.

Responsibilities

• Assist German-speaking customers via phone, email, and chat with inquiries related to their bookings, travel plans, and accommodations.
• Provide expert guidance and support to ensure customer satisfaction and a seamless experience.
• Handle customer complaints and resolve issues effectively and efficiently.
• Document customer interactions in the CRM system, maintaining accurate records for quality control.
• Collaborate with team members to enhance service delivery and customer engagement.
• Stay well-informed about current offers, travel information, and Booking.com services to provide accurate assistance.

Requirements

Mercier Consultancy MD is seeking a passionate German Speaking Community Support representative specializing in Social Media to join our team in beautiful Greece. In this role, you will be the face of our brand on various social media platforms, providing exceptional support to our users and fostering a positive community experience. You will assist German-speaking users by addressing their inquiries, resolving issues, and enhancing overall user engagement.

Key Responsibilities

• Provide timely and effective support to users via social media channels in German, ensuring inquiries are addressed professionally.
• Engage with the community by responding to comments, messages, and reviews, creating a welcoming and supportive environment.
• Identify trends in user feedback and escalate issues to the relevant teams for resolution.
• Collaborate with the marketing and content teams to create engaging and relevant social media content.
• Monitor the social media landscape for ongoing trends and user sentiment to inform community strategies.
• Stay updated on best practices in community support and social media management.

Requirements

Mercier Consultancy MD is excited to announce an opening for a German Speaking Client Support Representative in the finance sector. This position offers the chance to work in beautiful Greece while helping clients navigate their financial needs in German. If you are a detail-oriented professional with a passion for client support, we invite you to join our dynamic team!

Key Responsibilities

• Provide exceptional support to German-speaking clients on various financial inquiries via phone, email, and chat.
• Assist clients with account management, transactions, and product inquiries, ensuring accurate and timely responses.
• Troubleshoot client issues and provide solutions to effectively resolve concerns.
• Document client interactions and maintain comprehensive records in our CRM system.
• Work closely with other departments to streamline service delivery and improve client experiences.
• Stay up-to-date with financial products and services, as well as regulatory changes, to provide informed support.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. DSI Systems Inc., an authorized AT&T partner and sales enablement company, has an immediate career opportunity for a motivated individual to fill one of our key roles as a Territory Sales Manager in the Denver metropolitan area.

We are looking for an individual who will use their drive and expertise to develop and deliver solutions that satisfy and satisfy our clients. You will maintain strong business relationships and make it easy for customers to do business with DSI, by listening, anticipating, and responding to their needs. 

Job Overview

The Territory Sales Manager leads sales performance and people development across an assigned retail territory. You will onboard and coach Retail Sales Associates (RSAs), drive weekly store execution, and personally sell each week to stay sharp and lead by example. You’re accountable for hitting company goals while building a healthy, high-performance culture.

Location: Denver, CO

Key Responsibilities

Brainforce is currently recruiting a Hotel Manager for a 5* Hotel in Paphos, part of a luxury hospitality group known for its high-end resorts, stylish design, and premium guest experiences across Cyprus and Greece. The Hotel Manager will be responsible for the smooth and effective running of the hotel operation, and will report directly to the Board of Directors.

Key Responsibilities:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails;
• Escalating complex cases to the internal T2 team;
• Assisting customers with onboarding;
• Handling billing refunds;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

About Signal Ocean:

Signal Ocean is the technology arm of the Signal Group, a diversified shipping services group with offices in London and Athens. Our main product, The Signal Ocean Platform, allows ship charterers, brokers and owners to securely process, combine and analyse complex arrays of private and public shipping data. Powered by sophisticated machine learning / artificial intelligence technologies, the platform delivers customized, exclusive insights that help our clients achieve performance and efficiency.

About the role

As the Signal Ocean Platform continues to grow, we’re expanding our engineering team. We're looking for a Back-End Engineer with experience in C#, someone who is curious, proactive, and passionate about building high-quality digital solutions. Signal’s Software Engineers work closely with data science, design, product, and business analysis professionals to develop robust solutions for the highly entrepreneurial domain of shipping.

Technology Stack