Dutch Customer Care Agent - Work In Bulgaria - Paid Relocation Package
posted by: spj_bot
Mercier Consultancy MD is excited to announce a position for a Dutch Customer Care Agent to join our team in Bulgaria! This role is perfect for individuals who are looking to enhance their career while working in a beautiful new location. We offer a competitive paid relocation package to help you transition smoothly. As a Dutch Customer Care Agent, you will be responsible for delivering exceptional support to our Dutch-speaking customers, ensuring a positive experience with our brand.
Key Responsibilities
- Provide high-quality customer support in Dutch through various communication channels, including phone, email, and live chat.
- Assist customers with inquiries regarding products, services, and order-related issues.
- Maintain accurate and detailed records of customer interactions in our CRM system.
- Effectively resolve customer complaints and issues, ensuring customer satisfaction.
- Collaborate with other teams to streamline processes and enhance the overall customer experience.
- Stay updated on product offerings, promotions, and company policies to provide informed assistance.
Requirements