German-speaking Customer Support Specialist - Work in Athens, Greece
Ready to take your career abroad and swap grey skies for the Greek sunshine?
Our client in Greece is looking for German-speaking Customer Support Specialists to join their international team in Athens. This is a great opportunity for someone with experience in customer care or technical support who wants to build an international career while enjoying life in one of Europe's most exciting cities.
You'll work with well-known global technology and cybersecurity brands, helping customers with everything from everyday account and product questions to basic technical troubleshooting. Along the way, you'll develop valuable customer service and technical skills while working in a multicultural environment.
And with a Monday-to-Friday schedule, you'll have your evenings and weekends free to explore everything Athens and Greece have to offer.
About the Role
As a Customer Support Specialist, you'll be the first point of contact for customers reaching out by phone and email. Most enquiries are customer service-related, but you'll also handle basic technical questions and troubleshooting.
You'll help customers get the most out of their products and services while also identifying opportunities to retain customers and recommend additional products or services when relevant.