German Speaking Customer Care for Automotive Company in Greece - Paid relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Care Representatives for a prominent Automotive Company! This role not only allows you to engage with customers in your native language but also includes paid relocation to the beautiful country of Greece. If you are passionate about automobiles and committed to providing exceptional service, we want you on our team!
Key Responsibilities
- Deliver outstanding customer support in German via phone, email, and live chat regarding automotive products and services.
- Assist customers with inquiries related to vehicle specifications, service appointments, warranty information, and general automotive queries.
- Collaborate with internal departments to address customer concerns and ensure swift resolution of issues.
- Document customer interactions accurately in the CRM system, tracking inquiries and follow-ups effectively.
- Collect feedback from customers to help improve service offerings and enhance customer satisfaction.
- Stay updated on the latest automotive trends and company products to provide knowledgeable assistance to customers.
Requirements