Swedish Speaking - Customer Support Agent iGaming in Greece - Relocation Incl.
posted by: spj_bot
Join the team at Mercier Consultancy MD as a Swedish Speaking Customer Support Agent specializing in the iGaming sector, with a fantastic opportunity for relocation included to Greece! This role is perfect for individuals passionate about customer service and the gaming industry. You will assist Swedish-speaking clients, providing them with top-tier support while enhancing their gaming experience with our platform.
Key Responsibilities
- Deliver exceptional customer support to Swedish-speaking clients via phone, email, and live chat.
- Assist customers with inquiries regarding account management, game rules, promotions, and technical issues.
- Resolve customer complaints and concerns efficiently while ensuring a high level of satisfaction.
- Document customer interactions and maintain accurate records in the CRM system.
- Collaborate with internal teams to address and escalate any complex issues that arise.
- Stay updated on industry trends, gaming regulations, and company policies to provide informed support.
Requirements