Spanish Speaking Customer Service for Tech Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer a position for Spanish Speaking Customer Service Representatives at a leading tech company in Greece. This role is ideal for individuals passionate about technology and customer engagement. As a customer service representative, you will assist clients in navigating tech solutions and addressing inquiries in Spanish, ensuring they enjoy a seamless experience.
Key Responsibilities
- Manage customer inquiries related to tech products and services via phone, email, and live chat in Spanish.
- Provide assistance with account setup, technical support, and product features.
- Educate customers about new technologies, updates, and best practices in using tech solutions.
- Resolve customer issues efficiently while maintaining a high level of satisfaction.
- Document customer interactions in our CRM system for future reference and analysis.
- Collaborate with technical teams to ensure prompt resolution of complex issues.
- Stay informed about industry trends and the company’s offerings to enhance customer assistance.
Requirements