Spanish Speaking Customer Service for Tech Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce a vacancy for Spanish Speaking Customer Service Representatives for a leading tech company based in Greece. This role is ideal for individuals who are passionate about technology and dedicated to delivering exceptional customer support. In this position, you will assist clients in Spanish, addressing inquiries related to tech products and services while ensuring a seamless customer experience.
Key Responsibilities
- Provide high-quality customer support for tech products and services via phone, email, and live chat in Spanish.
- Assist customers with troubleshooting technical issues and offer solutions in a clear and concise manner.
- Manage inquiries regarding product features, specifications, pricing, and availability.
- Document customer interactions and resolutions accurately in the CRM system for future reference.
- Collaborate with technical teams to provide timely and effective solutions for customer issues.
- Stay up-to-date on product updates and technological advancements to enhance customer interactions.
Requirements