Spanish Speaking Customer Service for Renewable Energy industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for Spanish Speaking Customer Service Representatives in the Renewable Energy industry. This role is perfect for individuals who are passionate about sustainability and customer service. As a customer service representative, you will engage with clients and stakeholders in Spanish, assisting them with inquiries related to renewable energy solutions and services while promoting a greener future.
Key Responsibilities
- Handle customer inquiries regarding renewable energy products, services, and solutions via phone, email, and chat in Spanish.
- Provide information on energy efficiency programs, installation processes, and environmental benefits.
- Assist customers with account management, service activation, and troubleshooting.
- Document customer interactions accurately in the system to maintain comprehensive records.
- Collaborate with internal teams to ensure timely resolution of customer issues.
- Stay updated on industry developments and policies to provide informed assistance.
Requirements