Spanish Speaking Customer Service for Imaging Equipment Company in Greece
posted by: spj_bot
Mercier Consultancy MD is proud to announce a position for Spanish Speaking Customer Service Representatives for an Imaging Equipment Company based in Greece. This exciting role is perfect for individuals who are passionate about technology and healthcare, and who enjoy helping customers navigate their imaging equipment needs. In this position, you will engage with clients in Spanish, providing them with the support and information they need.
Key Responsibilities
- Respond to customer inquiries regarding imaging equipment, including specifications, pricing, and usage, via phone, email, and chat in Spanish.
- Assist customers with order placement, equipment troubleshooting, and technical support.
- Provide detailed explanations of product features and assist in selecting suitable imaging solutions for their needs.
- Resolve customer complaints and inquiries efficiently while maintaining a high level of satisfaction.
- Document all customer interactions accurately in the CRM system for future reference.
- Collaborate with technical teams to provide customers with accurate and timely solutions to equipment issues.
- Stay updated on the latest imaging technologies and company offerings to ensure effective customer assistance.
Requirements