Spanish Speaking Customer Service for Energy (Oil & Gas) industry
posted by: spj_bot
Mercier Consultancy MD is pleased to offer an exciting opportunity for Spanish Speaking Customer Service Representatives in the Energy sector, specifically in the Oil & Gas industry. If you have a passion for providing excellent customer service and an interest in energy solutions, this is your chance to join a dedicated team. You will assist customers in navigating their inquiries and deliver essential information in Spanish, ensuring a seamless experience in this critical field.
Key Responsibilities
- Respond to customer inquiries related to oil and gas products and services via phone, email, and chat in Spanish.
- Provide information on service options, pricing, and compliance with regulations.
- Assist customers with account management and troubleshooting technical issues.
- Document all customer interactions accurately to maintain comprehensive records.
- Collaborate with internal departments to ensure effective resolution of customer issues.
- Stay updated on industry developments and company offerings to provide timely information.
Requirements