Slovenian Speaking Customer Service for Automotive industry
posted by: spj_bot
Mercier Consultancy MD is excited to invite applications for the position of Slovenian Speaking Customer Service Representatives in the Automotive industry. This role is perfect for individuals who have a keen interest in automobiles and a passion for providing excellent customer support. As a representative, you will assist customers in Slovenian, addressing their inquiries and ensuring a seamless experience in navigating automotive services.
Key Responsibilities
- Manage customer inquiries related to automotive products and services via phone, email, and chat in Slovenian.
- Provide detailed information on vehicle specifications, service options, and dealership offerings.
- Assist customers with vehicle bookings, maintenance queries, and warranty issues.
- Resolve complaints and provide solutions in a timely manner to ensure customer satisfaction.
- Document customer interactions accurately in the CRM system for future reference.
- Collaborate with internal teams to address customer concerns and enhance service delivery.
- Stay informed about automotive trends, new models, and company promotions to offer accurate information to customers.
Requirements