Slovak Speaking Customer Service for Construction industry
posted by: spj_bot
Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the construction industry. If you have a passion for customer service and an interest in construction processes and products, this role is tailored for you. You will serve as a vital link between our clients and our services, facilitating smooth communication while providing outstanding support in Slovak.
Key Responsibilities
- Manage customer inquiries related to construction projects, materials, and services via phone, email, and chat in Slovak.
- Provide detailed information about product specifications, availability, and service timelines.
- Assist customers with order placements, modifications, and project updates.
- Resolve customer complaints and issues in an efficient and professional manner.
- Maintain accurate records of customer interactions and transactions within our CRM system.
- Coordinate with operational teams to ensure customer needs are met promptly.
- Stay informed about industry trends and company offerings to provide relevant assistance to customers.
Requirements