Portuguese Speaking Customer Service for Tobacco Company in Greece
posted by: spj_bot
Mercier Consultancy MD is proud to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company in Greece. This role is ideal for individuals who have a passion for customer service and are eager to provide quality support in Portuguese. As a representative, you will assist customers with their inquiries and ensure they receive a top-notch service experience.
Key Responsibilities
- Manage customer inquiries related to tobacco products and services via phone, email, and live chat in Portuguese.
- Provide information on product offerings, promotions, and regulatory matters as applicable.
- Assist customers with order placements, account management, and resolving any issues promptly and professionally.
- Document customer interactions accurately in the CRM system.
- Collaborate with internal teams to enhance service delivery and improve customer satisfaction.
- Stay informed about industry trends and regulations to provide accurate and relevant information to customers.
Requirements