Polish Speaking Customer Service for Manufacturing industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce the opening for a Polish Speaking Customer Service Representative in the manufacturing industry. This role is perfect for individuals who are dedicated to providing exceptional customer service while navigating the complexities of a fast-paced manufacturing environment. In this position, you will communicate with clients and stakeholders in Polish, ensuring they receive the necessary support and information regarding our products and services.
Key Responsibilities
- Handle customer inquiries related to manufacturing products, order status, and service-related questions through phone, email, and chat in Polish.
- Provide accurate information about product specifications, pricing, and availability.
- Assist customers with order placement, modifications, and cancellations effectively.
- Document customer interactions and maintain comprehensive records in our CRM system.
- Collaborate with production and shipping teams to resolve customer issues promptly.
- Stay informed about industry developments and company offerings to provide relevant information to customers.
Requirements