Polish Customer Support Specialist - Athens
posted by: spj_bot
Mercier Consultancy MD is on the lookout for a motivated Polish Customer Support Specialist to join our dedicated team in Athens. This position is tailored for individuals who are fluent in Polish and have a genuine passion for assisting customers in resolving their inquiries. As a key member of our support team, you will be responsible for providing outstanding service to our Polish-speaking clients.
Key Responsibilities
- Offer exceptional customer support to Polish-speaking clients through phone, email, and chat.
- Assist customers with inquiries, product information, and troubleshooting issues.
- Document customer interactions accurately and follow up on pending matters.
- Coordinate with internal teams to escalate and resolve more complex inquiries efficiently.
- Stay informed about products and services to ensure accurate information is relayed to customers.
- Engage in training programs to enhance skills and knowledge.
Requirements