Norwegian Speaking Customer Experience Agent - Work Remotely in Greece
posted by: spj_bot
Mercier Consultancy MD is pleased to announce an opening for a Norwegian Speaking Customer Experience Agent, providing the opportunity to work remotely from Greece! We are seeking passionate individuals who are dedicated to delivering excellent customer support to our Norwegian-speaking clientele. In this role, you will help create positive customer experiences and contribute to our mission of outstanding service.
Key Responsibilities
- Provide high-quality customer service in Norwegian through various channels, including phone, email, and chat.
- Effectively handle customer inquiries, ensuring prompt resolution of issues and concerns.
- Document customer interactions accurately and maintain detailed records in our CRM system.
- Collect customer feedback to identify opportunities for service enhancements and improvements.
- Collaborate with team members to share insights and best practices, enhancing the customer experience across all touchpoints.
- Stay updated on products, services, and industry trends to assist customers effectively and knowledgeably.
Requirements